SBB CFF FFS and the company INTECH-ICS AG have been working on the new locker systems for customers for years. The latest locker system is now in Zug station.
Customers can deposit their luggage - be it small or large bags - centrally at the station (by the taxi stand). The lockers are operated centrally via a pay station. In addition, a specially developed lighting system with pigeon protection is in use.
It accepts CHF coins and the most common credit cards. A big advantage is that this allows the lockers to be operated without a key. A receipt is generated with a QR code that can be used to open the selected locker again.
If a ticket is lost, there is no need to change a lock; SBB staff can print a duplicate for a fee so that the customer can retrieve his or her luggage.